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FAQ – Payment and collection


• How do I pay for my purchases?
• How do I know that you have received money from my payment?
• Where and when do I collect my purchases?
• What happens if I do not pay for and collect my lots within eight business days?
• Is it possible for my representative / transport company to collect my purchases?

Transport

• How do I arrange transport?
• Is it possible for you to send me a package with my purchases?


Payment and collection

• How do I pay for my purchases?
After the auction you will receive an invoice by e-mail or to your postal address (if you do not have registered an e-mail address). You may also find your invoices at My pages.

Payment and collection must be made within eight (8) business days at all our auctions. Please note that an additional fee of 2.2% is charged when using credit cards for payment. Non-Swedish credit cards are charged with 2.5 %. We do not accept cash nor American Express or Diners.

International Wire Transfer
Nordea Bank AB, 751 06 Uppsala, Sweden
Telephone no: +46 – 18 – 65 20 00
SWIFT: NDEASESS
Account #:  SE33 9500 0099 6026 0695 5025 (IBAN no)

• How do I know that you have received my payment?
At My pages all of your invoices are shown. As soon as we have received your payment, the status of your invoice will change to paid. Please note that it may take 2-4 business days before the money from your bank have reached us.

• Where and when do I collect my purchases?
As soon as we have received payment for your invoice you may collect your purchases. Collection can only be made at our office in Uppsala at Dragarbrunnsgatan 73. All purchases must be collected within eight (8) business days after auction.
Opening hours: Weekdays 1 pm – 5 pm.

• What happens if I do not pay for and collect my items within eight business days?

Important sales
After eight business days a storage fee of 50 SEK per lot (100 SEK for furniture and large items) and day is chargeable. If we cannot provide with storage due to upcoming auctions sold lots may, at the expense of the buyer, be transferred to the logistic company ArtMove in Stockholm. Interest of 8 % per month may also be charged for unpayed lots.

Decorative sales
All purchases must be collected within eight (8) business days after auction. After eight business days the logistic company ArtMove collects all lots, both paid and unpaid lots, and transfer them to their terminal in Stockholm. Please notice that they will charge you for the transport to Stockholm and above this also 50 SEK per auction lot (100 SEK for furniture and large items) each day that the lots remain uncollected. Payment for storage fees are made to ArtMove. Interest of 8 % per month may also be charged for unpaid lots.

• Is it possible for my representative / transport company to collect my purchases?
For your safety please send us a letter of attorney with the name of the person or company you wish to collect your items. Please send us an e-mail to mail@uppsalaauktion.se or fax (+46 18-14 80 97).

Transport

• How do I arrange transport?
We do not provide an in-house shipping service, but at each lot in the online catalogue the transportation cost with the logistic company ArtMove from Uppsala to Stockholm, Gothenburg and Malmö, is stated. To order transportation through ArtMove please send an e-mail to mail@artmove.se or contact them by telephone + 46 (0) 8 450 44 60. Please note that your payment for your invoice must have reached our bank before collection can be made. At My pages you can see if we have received your payment.

Recommended companies

Company Homepage Telephone Transport to
ArtMove www.artmove.se +46 8-450 44 60 Sweden, International
Mail Boxes Etc www.mailboxes.se +46 8-454 31 90 Sweden, International
MTAB www.mtab.se +46 8-54 600 100 Sweden, International
TransArt www.transart.se +46 8-556 51 800 Sweden
MailLogic www.mail-logic.se +46 70 728 72 49 Sweden, International
Timrå Express www.timraexpress.se +46 60-52 62 02 Sweden
JH Transport www.43735555.dk +45 4373 5555 Sweden, International
Röde orm antik service +46 708-253870 Copenhagen, Malmö, Gothenburg, Stockholm
Uppsala Stadsbud www.uppsalastadsbud.se +46 18-13 01 75 Uppsala, Sweden
Kalles bud & Transport www.kalles-bud.se +46 920-20 02 40 Norther Sweden
Nurminen Logistics Oy www.nurminenlogistics.com +358 10 545 2000 Finland
Mustamäki transport www.mustamaki.com +358 400 690 960 Finland

• Is it possible for you to send me a package with my purchases?
The logistic company ArtMove will be happy to help you with this. Please note that some lots may have so called pre-decisions regarding export ban. Please send your request to mail@artmove.se. Please note that your payment from your invoice must have reached our bank before collection can be made. At My pages you can see if we have received your payment.


We welcome consignments