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FAQ – Payment and collection


• How do I pay for my purchases?
• How do I know that you have received money from my payment?
• Where and when do I collect my purchases?
• What happens if I do not pay for and collect my lots within ten calendar days?
• Is it possible for my representative / transport company to collect my purchases?

Transport

• How do I arrange transport?


Payment and collection

• How do I pay for my purchases?
After the auction you will receive an invoice by e-mail or to your postal address (if you do not have registered an e-mail address). You may also find your invoices at My pages.

Payment and collection must be made within ten (10) calendar days at all our auctions. Please note that an additional fee of 2.2% is charged when using credit cards for payment. Non-Swedish credit cards are charged with 2.5 %. We do not accept cash nor American Express or Diners.

International Wire Transfer
Nordea Bank AB, 751 06 Uppsala, Sweden
Telephone no: +46 – 18 – 65 20 00
SWIFT: NDEASESS
Account #:  SE33 9500 0099 6026 0695 5025 (IBAN no)

• How do I know that you have received my payment?
At My pages all of your invoices are shown. As soon as we have received your payment, the status of your invoice will change to paid. Please note that it may take 2-4 business days before the money from your bank have reached us.

• Where and when do I collect my purchases?
As soon as we have received payment for your invoice you may collect your purchases. All purchases must be collected within ten (10) calendar days after auction.

Collection at Important sales

All collection will be made at our premises at Nybrogatan 20 in Stockholm. Opening hours are weekdays 9 AM – 5 PM. Collection by car is preferably done between 9 AM – 11 AM when traffic is allowed on Nybrogatan.

Collection at Decorative sales

Collection can only be made at our office at Magasin 1 in Stockholm. All purchases must be collected within ten (10) days after auction. After ten (10) days a storage fee of SEK 50 per lot (SEK 100 for furniture and large items) and day is chargeable. Opening hours are weekdays 12 noon – 5 PM.

• What happens if I do not pay for and collect my items within ten (10) calendar days?

Important sales
After 10 calendar days days a storage fee of 50 SEK per lot (100 SEK for furniture and large items) and day is chargeable.

Decorative sales
After ten (10) days a storage fee of SEK 50 per lot (SEK 100 for furniture and large items) and day is chargeable. Interest of 8 % per month may also be charged for unpaid lots.

• Is it possible for my representative / transport company to collect my purchases?
For your safety please send us a letter of attorney with the name of the person or company you wish to collect your items. Please send us an e-mail to collect@uppsalaauktion.se.

Transport

• How do I arrange transport?
To make it as easy as possible for our customers, we offer several different delivery options. Under each item in the online catalog you will find the alternatives that are available for your item and the price for each alternative. Read more about our transport alternatives here »


We welcome consignments